Company: Temenos | Position: Software Engineer | CTC: Up to 25 LPA | Locations: Chennai & Bangalore | Type: Full-Time, On-Site
Company
Position
CTC
Location
Temenos
Software Engineer
Up to 25 LPA
Chennai & Bangalore
About Company
Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.
Job Description
Product Analysis and Customer Support (PACS) team is looking for Technical Product Support Engineer to drive and Provide Technical Support for Temenos Suite of products that span across Quantum & Infinity. |
Eligibility Criteria
- Bachelor’s Degree in Engineering or Computer Sciences with atleast 2 to 5 years of relevant experience in software development and Support.
Roles and Responsibilities
- Understand the details in ticket logged. Validate the completeness of information provided and if required, collect further information from client. Use the collected information to analyze the problem threadbare.
- When identified as a bug, do comprehensive documentation including product analysis of defect, elaborating the root cause and possible resolution for the defect. Provide additional information that would help Development team to fix and test the problem effectively.
- In case of non-defects, educate client with adequate information & procedures on how to handle the scenario/meet the requirement.
- Act as the technical reference point during software implementation/upgrades. Provide guidance and support to client IT teams.
- Develop/Enhance Tools that will help in reducing the analysis time and boost customer experience. Best tools have fair chance of getting integrated to Core product
- Available to perform onsite analysis of tickets at client places. Typically this would be required during the milestone period of the client like Go Live of implementation, branches, and Upgrade.
Skills & Qualification
- Excellent troubleshooting and problem-solving skills is required
- Excellent Programming & debugging skills
- Experience in Java, JavaScript, HTML, CSS.
- Experience in Java, J2EE, JSP, RDBMS and Webservers
- Mobile or Web development background is preferred
- Experience in native mobile OS like iOS, Android or Windows is preferred.
- Prior experience in Product/Application support is preferred.
- Should be able to deliver 24 X 7 support to our global customer base.
How to Apply for the Temenos - Software Engineer role?
- Get started by clicking the enticing ‘Apply Now‘ button given below.
- Instantly teleport to the company’s official website for a seamless application process.
- Effortlessly fill in your details, ensuring every box is checked.
- Showcase your expertise by submitting your Resume/CV and additional information.
- Finalize your application by clicking ‘Apply’ and set sail towards your next career adventure.
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Disclaimer
Kindly be advised that the details presented above are sourced from the official Temenos page website. For the most current and accurate information, we recommend visiting the official Temenos hiring site.